Thank you for ordering, an email will be sent shortly confirming your order.
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And 1 package of 50 electrodes(The 5 electrode sensor is available by special request taking 2-3 weeks to ship.)
Please select ‘Brainmachines’ or ‘extras’ from the Order menu above, once selected your items will appear in the Cart (top right)
This 2 channel EEG system supplied with latest full IBVA5 Mac software.* Also included – 1 packet of 50 medical electrodes, some medical ‘steret’ wipes, mini usb cable for re-charge of the new internal charging battery, IBVA5 software DVD, aluminium carry case and transparent holder/wearing case.
If you have special delivery locations or other requests please contact help@brainmachine.co.uk for a speedy reply !
Every brainmachine order includes one hour set-up lesson by Skype. Further lessons by Skype or on-site consultancy and development can also be purchased – email help@brainmachine.co.uk today and book yours too.
Every brainmachine has 1 year warranty for hardware and cables and sensors.
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For import into USA we describe IBVA Brainmachine as a general wellness product.
The Draft General Wellness Guidance defines a general wellness product as a product that meets both of the following criteria:
It is intended only for general wellness use.
It presents a very low risk to user safety.
What is a general wellness use?
For the purposes of the first criterion, a general wellness use is an intended use that either relates to maintaining or encouraging a general state of health or a healthy activity, or associates the role of a healthy lifestyle with helping to reduce the risk or impact of certain chronic diseases or conditions where it is well understood and accepted that healthy lifestyle choices may play an important role in health outcomes for the disease or condition.
A product’s intended use “relates to maintaining or encouraging a general state of health or a healthy activity” if the product’s sponsor claims the product sustains or generally improves conditions and functions associated with a general state of health, and such claims do not make any reference to diseases or conditions. This first category of general wellness intended uses relates to weight management, physical fitness, relaxation or stress management, mental acuity, self-esteem, sleep management or sexual function. The following are examples of this first category of general wellness claims:
To promote or maintain a healthy weight, encourage healthy eating or assist with weight loss goals.
To promote relaxation or manage stress when there is no reference to anxiety disorders or other references to a disease or condition
To promote physical fitness, such as by helping log, track or trend exercise activity; measure aerobic fitness; improve physical fitness; develop or improve endurance, strength or coordination; or improve energy
To address a specific body structure or function, such as increasing or improving muscle size or body tone, toning or firming the body or muscle, enhancing cardiac function, or enhancing or improving sexual performance
To enhance an individual’s participation in recreational activities by monitoring the consequences of participating in such activities, such as by monitoring heart rate or monitoring frequency or impact of collisions
When does a product present more than a very low risk to user safety?
For purposes of the second criterion, the FDA cautions that the policy decision to not regulate certain general wellness products does not extend to devices that present an inherent risk to user safety. Products intended for a general wellness use that are invasive, involve an intervention or technology that may pose a risk to a user’s safety if regulatory device controls are not applied, raise novel questions or usability, and/or raise questions of biocompatibility would not meet the criteria for non-regulation under the Draft General Wellness Guidance.
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1. Returns
In addition to your statutory rights to cancel your Contract, if you are not entirely satisfied with your purchase, you may return it to us within 7 days of the date shown on the email confirming your despatch note or invoice, whichever is the later. Products must be returned to us in accordance with Clause 4 (‘How to make a return’) below. We may refuse to provide a refund where Products are not returned accordance with Clause 4. This does not affect your statutory rights as a consumer to cancel the Contract as set out below.
2. Refunds
If you cancel your Contract within the 7 day Cooling-Off Period in accordance with Clause 3 and return to us all the Products which are the subject of the Contract, we will refund the amount due to you as soon as possible and, in any case, within 30 days of the day you have given notice of your cancellation. In this case, we will refund the price of the Product in full, (excluding the delivery charges incurred in sending the Products to you).
If you return the Product for any other reason, for example you claim that the Product is defective or is not what you ordered, we will examine the returned Product and will notify you of any refund you are entitled to via e-mail within a reasonable period of time.
Provided that the Product is defective and you return the Product within 14 days, We will, at our discretion, replace the goods or refund the amount paid less any re-stocking fee.
If we choose to refund the amount paid, we will do so within 30 days of the day we confirm to you via e-mail that you are entitled to a refund for the Product.
Products returned by you because of a defect and refunded by us will be repaid in full, excluding a refund of the delivery charges for sending the item to you.
In the event that we do not receive the returned goods, we will refuse to refund the cost of the equipment.
We will usually refund any money received from you using the same method originally used by you to pay for your purchase.
3. Cancellation of the Contract
If you are contracting as a consumer, you may cancel your Contract with us at any time within 7 working days, beginning on the day after you receive the Products which are the subject of the Contract (‘Cooling-Off Period’).
In order to cancel your Contract, you must notify us in writing at the addresses on the receipt or invoice within the 7 day Cooling-Off Period and then return the Products to us in accordance with Clause 4 below.
Please note that in order to cancel your Contract, you must return all the Products that were covered by the order. You must take reasonable care of the Products that you wish to cancel and not use them.
4. How to make a return
If you wish to return a Product, you must notify us our your intention to do so before returning the Product. We will provide you with an RMA number. The Products must be returned unused in their original packaging and the RMA number must be clearly displayed. You may contact us by telephone or email to obtain an RMA number. WE CANNOT ACCEPT RETURNS THAT DO HAVE HAVE AN ASSOCIATED RMA NUMBER.
Returning the Products
- Repack the Products in their original packaging
- Be sure to add your RMA number either on the external packaging or enclose a note inside the pack indicating the number.
- Return the package using the Post Office or a reliable delivery company. Obtain a certificate of posting and ensure that the package will be signed for by us and, for your own peace of mind, ensure that the goods are insured to the full value of the original invoice. it is your responsibility to return the Products to Us. We cannot refund Products that have not been signed for by Us.
- Keep your Certificate of Postage safe as you will need this in case you need to make an insurance claim due to non-delivery of the Products to us.
BrainMachine 